Does Notary Hub Provide Work Opportunities for Notaries? Understanding Organic Client Opportunities
Exploring how the platform connects clients with notaries
As a notary using Notary Hub's Self RON service, you may occasionally receive notifications for signing sessions that weren't specifically requested with you in mind. These "organic opportunities" occur when clients use the general "Request a Notary" feature rather than selecting a specific notary through a Storefront link. While these opportunities can supplement your business, understanding how they work—and their limitations—will help you develop a more reliable business strategy.

What Are Organic Opportunities?
Organic opportunities are signing session requests where the client has chosen to be matched with any available qualified notary rather than selecting a specific notary. When these requests enter our system, Notary Hub uses a sophisticated algorithm to determine which Self RON notaries receive notifications about these potential sessions.
It's important to note that organic opportunities are supplementary and not designed to be your primary source of business. The most successful notaries on our platform take an active role in business development through their personalized Notary Storefront.
How Our Notification System Works
When a client submits a general notary request, our system sends notifications to eligible notaries in "waves." Here's how the selection process works in simple terms:
Eligibility Requirements
To receive notifications for organic opportunities, you must:
- Be an active Self RON subscriber with completed onboarding
- Have an active X509 signing certificate subscription or possess an Identrust certificate
- Match the language requirements specified by the client
- Meet any state-specific requirements (if the client requests a notary from a specific state)
- Have your "Do Not Disturb" mode turned off
- Be within your configured working hours
- Meet citizenship requirements for certain documents (if applicable)
The Selection Process
Our system follows a fair and transparent process to distribute opportunities:
- Time Factor: Notifications are only sent if the session is at least 5 minutes away from starting
- Selection Waves: Notifications go out in waves to avoid overwhelming notaries
- Sorting Criteria: Eligible notaries are sorted based on:
- Activity metrics and performance factors
- Time zone alignment with the client (for non-state-specific requests)
- How recently you received other wave notifications (to ensure fair distribution)
- Newcomer Support: We reserve a portion of opportunities for notaries who have completed onboarding within the last 90 days
Distribution Balance
In each notification wave:
- Approximately 70% of notifications go to established notaries based on our selection criteria
- The remaining 30% are reserved for newcomers (those who joined within the last 90 days)
How to Improve Your Chances of Receiving Organic Opportunities
While organic opportunities shouldn't be your primary business strategy, you can take steps to increase your likelihood of being selected when these opportunities arise:
1. Maintain Strong Performance Metrics
Your overall performance on the platform can influence your position in the notification queue. To maintain good standing:
- Complete sessions professionally and on time
- Maintain a high acceptance rate for sessions you're notified about
- Respond promptly to notifications
- Provide quality service to clients
2. Set Appropriate Working Hours
Our system only sends notifications during your specified working hours. Setting realistic hours when you're actually available ensures you won't miss opportunities.
3. Update Your Language Proficiencies
If you speak multiple languages, make sure your profile reflects this. Clients sometimes request notaries who speak specific languages.
4. Keep Your Profile Current
Regularly update your profile information, including your state commissions and credentials.
Building Client Relationships
When you do receive organic opportunities, providing exceptional service creates lasting benefits:
- Client Retention: After completing a signing, you automatically appear in the constituent's "Recent Notaries" list when they click the "Request a Notary" button for future sessions
- Priority Positioning: Your name will be displayed prominently at the top of their list for their next signing needs
- Direct Connection: When they select you from this list, they'll be directed to your Storefront for direct booking
- Sticky Relationships: Once you've completed a signing with a constituent, you gain visibility for all their future notarization needs
- Competitive Advantage: You'll be presented alongside only 4 other notaries maximum in this personalized selection
This "sticky relationship" feature means that every organic opportunity has the potential to turn into multiple direct requests over time.
Building a Sustainable Notary Business on Notary Hub
While organic opportunities provide occasional additional business, successful notaries build a sustainable practice through proactive measures:
Your Personal Storefront: Your Most Powerful Tool
The most successful notaries on our platform leverage their personal Notary Storefront to build a dedicated client base. Your Storefront gives clients a direct link to request your services specifically, bypassing the general pool entirely.
By actively promoting your Storefront link through:
- Social media
- Email signatures
- Business cards
- Local networking
- Professional websites
You create a reliable stream of direct requests that aren't subject to the wave notification system or competition with other notaries.
The Reality of Organic Opportunities
It's important to set realistic expectations about organic opportunities:
- They are not guaranteed and should be viewed as supplementary to your main business development efforts
- The volume of general requests varies significantly based on market conditions
- Competition for these opportunities can be high among active notaries
- New notaries receive special consideration for their first 90 days, but must then compete based on performance factors
Conclusion: Take Control of Your Notary Business
The most successful notaries on Notary Hub don't rely on opportunities to "fall from the sky." They actively build their business by promoting their Storefront, delivering exceptional service, and creating a network of repeat clients.
While our organic opportunity system is designed to be fair and beneficial, it works best as a supplement to your own business development efforts rather than a replacement for them.
Ready to take your notary business to the next level? Learn more about maximizing your Notary Storefront and building a sustainable remote online notary practice.
Are you making the most of your Self RON subscription? Check out our guide to Boosting Your Notary Business with Notary Hub's Storefront Feature for strategies to grow your client base directly.